Frequently Asked Questions

All shipped orders receive a confirmation email with your tracking number. We can also assist with tracking the order by phone at 813-938-6025 and with your order number our online sales representative will also be able to assist you in tracking the order. Please feel free to also email any questions that you may have to sales@mbs-standoffs.com.

Please email all return information to our Return Specialist at salesrep1@mbs-standoffs.com. The information needed in the email for the return is your name, company name, order number, best email to contact you at, best phone number to reach you at, reason for the return. Once the return specialist get the information she will process the return in a timely manner.