Frequently asked question
Q. How do I place an order for art hanging components?
A. You may call 813-938-6025 and speak with one of our representatives or locate the products section of our website and add items to your cart.
Q. What material are the rails made of?
A. The rails are made of sturdy aluminum.
Q. How much weight will each rail hold?
A. The Easy Rail wall-mounted has a rated strength of 78 lbs. The Ceiling Rail mounted to the ceiling has a rated strength of 150 lbs. The Classic Rail wall-mounted has a rated strength of 300 lbs.
Q. Do you offer different finishes for the hanging rails?
A. Yes. The Easy, Ceiling, and Classic rails are available in Clear & Black Anodized, or White Painted.
Q. Are the rails pre-drilled?
A. Yes. The rails are pre-drilled for easy and quick installation.
Q. Is the mounting hardware included?
No. The mounting hardware must be purchased depending on your application. The recommend parts for each application are listed on each rails purchase page.
Q. Do you offer any samples?
Yes. We offer our Z Clip (French Cleat) for a small price. Click here: https://mbs-hanging-systems.com/z-clip-french-cleat-sample-box.html
Q. Do you have a catalog?
A. Yes. You can check out our online catalog by clicking here:https://mbs-hanging-systems.com/media//MBS_Hanging_Systems_2016.pdf
Q. How long will it take to ship my order?
A. Depending on your location and items ordered, most orders placed before 6 pm M-Th and before 5 pm Friday will ship the same day.
Q. Are all items in stock?
A. We strive to fulfill every order and 99% of the orders are in stock. However there may be an instance where a particular part is out of stock and back-ordered. One of our representatives will reach out to you if this is the case.
Q. Do I need to create an account?
A. Yes. To order online you should create an account so that our representatives can service you better and you can receive possible discounted rates and promotional information.